Policies - at ShoreisFineArt.com

Cancellations / Returns of Purchased Artwork

We want you to be happy with your purchase, and to enjoy the artwork, so here are some notes about Returns and Cancellations.

Q: Does Shore is Fine Art .com require buyers to cancel or return items within a specific time period?
A: Yes, within one day of placing the order an order may be cancelled, and within 12 days of placing the order a return can be made.

Q: Are there exceptions to your return or cancellation policies?
A: Generally, we'll try to be accommodating, within reason.

Q: Do you require buyers to return items in their original shipping containers and/or packaging?
A. Yes, when at all possible, to avoid damage in shipping.

Q: Will you or the buyer pay for postage?
A: If there was an error with the item shipped we will pay, otherwise it's on your dime.
Important: Please make sure to input your correct shipping address. If the package is returned to us, we will have to charge you for extra shipping costs if we have to resend the package due to an address mistake you've made.

Q: Do you charge restocking or other fees?
A: A restocking fee of 10% is charged, to offset handling/clerical time.

If you have any questions about any of this feel free to CONTACT us.

On Shipping and Handling:

Note: We only Ship within the Continental United States.

Q: What shipping methods and options do you offer?
A: We ship by USPS Priority Mail. Priority Mail which should arrive 1 to 5 days after the package is shipped.

Q: Which shipping carriers do you use?
A: U.S. Mail and Fedex

Q: What are your shipping rates?
A: It depends upon the item(s), but an average (unframed) work of art ships for $7.50

Q: How do you handle out of stock or backordered items?
A: We usually won't have an item listed for sale if it is out of stock.

Q: What if the package I ordered is lost, damage, or late?
A: We take care to pack your order with utmost love and label it with special handling instructions, so that it is hopefully well-taken care of in transit. We take no responsibility for late, damaged or lost deliveries, however.

On Privacy

ShoreisFineArt.com is a property of Hypno Design Inc. and we are committed to protecting your privacy. The following states the information practices for the ShoreisFineArt.com website.

The information we collect through our order forms and contact pages may include your name, company name (if applicable), telephone number, mailing address, email addresses, and comments and messages. We use this information to process your requests, answer questions, and incorporate your suggestions into our services or products to make them better. ShoreisFineArt.com and Hypno Design DO NOT sell, trade, or rent any of this information to anyone else. All the information we collect from you remains protected and private within our own database system.

Occasionally, we may email you or the customers who have received our postcards, new information about relevant products or services. However, anyone who receives such emails always has the option to refuse any future notices by sending us an email with REMOVE in the subject line. This remove option is stated in all emails we send out. We hate spam as much as you do.

Access or Correct Your Information

At any time, you may access or correct the personally identifiable information that we maintain by emailing a Customer Information request. For information submitted to ShoreisFineArt.com and Hypno Design Inc., please use our form to contact us. You can also contact us with questions or submit a Customer Information request by calling (856) 802-9003. You can ask that such information be corrected with a request that credibly shows error. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your records.